QuandaGo Solution
Contact Center AI and Automation for Insurance
You
What can you do for insurrers?
QuandaGo Automated Agent
You can use QuandaGo to automate customer onboarding, adding new services, answering billing questions, and scheduling appointments.
AI and Automation
Enable predictive, personalized experiences
AI, automation and conversation analytics are disrupting virtually every aspect of the insurance business, from assessing risk to detecting fraud to revolutionizing the customer experience.
This includes enabling fully automated customer service, optimizing the claims management process, and developing highly personalized, predictive customer engagement strategies.
Today's Insurance Challenges
Connecting the contact center to other departments
Integrate channels, processes and resources for a seamless customer experience – including contact center agents and the claims and policy servicing departments.
Self-service, AI and automation
Deploy multichannel bots for fully automated experiences for common requests, including answering policy questions, processing claims, completing renewals, and handling billing questions.
Disconnected data
Centralize customer data from a vast amount of sources, analyze it at scale, and use it to identify issues, spot trends and adjust CX strategies in real-time..
Protect legacy investments
Keep your current contact center infrastructure in place and protect investments by deploying AI and automation on top of the solutions you use today.
Automate Insurance Policy Renewals
Do you need a turnaround for your CX?
Introducing the next generation CX solution
It's here to make you do 3 times more and do it 2 times better.
Learn more - QuandaGo for Insurance
Runs on your current contact center infrastructure
Use the QuandaGo applications as stand-alone products are all together for maximum efficiency.
Conversational Analytics
Deliver fully automated agent experiences for common requests and processes using AI-powered, multichannel bots.
Accelerate the
customer experience today!
Get a demo
Let us show you how to improve efficiency in the contact center and back office by 50% or more — while delivering better experiences for customers and agents!
