As we start the new year, we are thrilled to announce the appointment of Bas
Artificial Intelligence (AI) continues to play a vital role in transforming the way businesses interact
When it comes to providing an unparalleled customer experience, there’s no magic formula. It’s a
We’re very proud to announce that QuandaGO has been issued with the renewal of its
“If you prepare yourself for the future, in the future – you’re too late.” These
We’re thrilled to announce that one of the fastest growing energy providers in Europe, Mega
Earlier this year we started to investigate the experiences around the reports. Many of you
Together with our integration partner Loyally, QuandaGo introduces Call Controlling for Salesforce. You are now
This week, QuandaGo unveiled a new development where some of ChatGPT’s core technologies have been
Last week the QuandaGo Data Team held a webinar about the introduction of the Data
In today’s digital era, contact centers are buried with data from various sources, such as
Learn how to get customer service done more quickly, while making a lasting impression on
Companies across the world are struggling to create business presence globally – and successfully implement
Are you ready to step into the future of customer service? The choice is clear:
All contact centers must sooner or later move to a cloud platform. The market for
Take a closer look at generative AI technologies like ChatGPT and how they will impact
Watch this webinar replay with a real-world discussion and use cases on customer experience automation.
See how a leading online retailer connected data and automated processes to deliver a breakthrough
Hear from the experts on how to capitalize on automation opportunities at your company, including
Reed about the recent the Lifetime Achievement Award presented to Ad Nederlof — for the
We’ll be in Amsterdam for CCW Europe on October 4-5 in Booth #105 and we
Learn how rapid digitization, virtual workplaces and process automation are changing the way we run
When you think about measuring CX performance, do you consider variables such as: The breakdown
Learn how to improve the efficiency and impact of the customer experience you deliver with
Let us show you how to improve efficiency
in the contact center and back office by 50% or more — while delivering better experiences for customers and agents!
Understand customers, automate interactions and optimize agents for the most efficient experiences – in any combination that works for your contact center and for your business.
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