With the last Marketplace Bootcamp in Amsterdam, the QuandaGo team created an app for the AWS Marketplace: Auto Conversation Summary.
The goal of Auto Conversation Summary is to replace the manual effort involved in writing a summary of customer interactions. A common activity in handling customer interactions is logging a summary of the discussion and the actions taken. Auto Conversation Summary automates this process, making conversation logging a thing of the past.
The benefits of Auto Conversation Summary:
- Save 60 seconds on every call, chat or email
- A standard contact center of 100 agents, easily saves 500,000 dollar per year.
- Auto Conversation Summary provides direct value
Auto Conversation Summary is part of our AiDA Product suite, take a look here.
Please find Auto Conversation Summary at AWS Marketplace now!
Want to talk about the future of CX? Let us know!
