As we wrap up 2024 and get ourselves ready for the Holidays, we wanted to get you up to speed on what you NEED to know to make a head start in 2025 for your Customer Experience (CX). These are our top-read articles of 2024:
Why is Customer Experience quality not doing so well? | QuandaGo
Maintaining Control Over (AI) Virtual Assistants in Customer Experience – Where to start? | QuandaGo
Quality Management in the era of AI | QuandaGo
QuandaGo Launches AiDA – The AI-Driven Supervisor Set to Revolutionize Customer Experience (CX)
Utility and Energy companies ineffective in resolving customer service | QuandaGo
The Technology Paradox in Customer Experience: More Tech, Better CX? | QuandaGo
Did you know you could create your own language model at QuandaGo?
Want to talk about the future of CX? Come talk to us!
