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The Technology Paradox in Customer Experience: More Tech, Better CX?
On average, your friends have more friends than you. – The Friendship Paradox Paradoxes have
27/11/2024
On average, your friends have more friends than you. – The Friendship Paradox Paradoxes have
Recent research by the Dutch Consumer Association reveals that utility and energy companies in The
With the last Marketplace Bootcamp in Amsterdam, the QuandaGo team created an app for the
Ad Nederlof, welkom. Laten we beginnen bij jouw ervaring op het gebied van wat we
FOR IMMEDIATE RELEASE Capelle aan den IJssel – 4th of October – QuandaGo proudly announces
In 2024, the significance of automated, AI-driven CX cannot be overstated for forward-thinking companies. That’s
At QuandaGo, innovation is at the heart of everything we do. We’re always on the
As virtual assistants become the benchmark in customer service, their use cases are expanding, showing
At QuandaGo, we are committed to continuously improving our products and services to meet the
In a recent article by Forrester, their CX Index™ reports the troubling state of customer
The role of a Contact Center Manager is undergoing a profound transformation with the rise
Intellicare chooses QuandaGo to further streamline CX processes. In a strategic move to enhance customer
Earlier this month, part of the QuandaGo team went to the AWS Summit Amsterdam, diving
Acknowledging the very important role of customer feedback in refining services, QuandaGo, a leading provider
Is your company tired of relying solely on customer surveys to gauge satisfaction? You’re not
AI in Customer Service – a series of AI focused webinars organized by QuandaGo focused
QuandaGo, a leading provider of customer experience solutions, has announced a game-changing feature: Automated Conversation
Improving and maintaining quality management standards is very important for every company’s customer experience. With
Did you miss the webinar about the new features of the QuandaGo Data Lakehouse? Don’t
In a strategic move, Mike van Korven has made a significant shift from the professional
Imagine having the ability to shape and fine-tune a language model tailored specifically to your
As we start the new year, we are thrilled to announce the appointment of Bas
Artificial Intelligence (AI) continues to play a vital role in transforming the way businesses interact
When it comes to providing an unparalleled customer experience, there’s no magic formula. It’s a
Let us show you how to improve efficiency
in the contact center and back office by 50% or more — while delivering better experiences for customers and agents!
Understand customers, automate interactions and optimize agents for the most efficient experiences – in any combination that works for your contact center and for your business.
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