Watch the 30-minute DEMO webinar here to learn about the QuandaGo case management capabilities — and see them in action.
We’ll cover:
- A case management DEMO that spans the end-to-end customer journey
- Agent cockpit overview, including customer and historical data views
- How to open a guided process for case management
- How to manage contact reasoning, including automatically or manually assigning type, category and subcategory to a contact log
