QuandaGo Solution
Contact Center AI and Automation for Financial Services
You
What can you do for Financial Services?
QuandaGo Automated Agent
You can Use QuandaGo to automatically answer account questions, handle change of address, and sign up for new accounts.
AI and Automation
Critical to future business success
AI and automation will play a major role in the business operations and overall success of banks and financial institutions in the coming years. This includes huge opportunities to increase contact center efficiency and lower the costs of operations, while delivering highly personalized, fully automated experiences for common requests and workflows.
AI and machine learning can also quickly unlock the trove of customer data within banks to innovate and grow their businesses faster.
Today's Finance Challenges
Self-service optimization
Deploy multichannel bots to provide fast, fully automated experiences for common requests, including answering account questions, opening new accounts, and adding new services.
Connecting the contact center to other departments
Integrate channels, processes and resources for a seamless customer experience – including linking contact center agents with the accounting, compliance, and collections departments.
Disconnected data
Centralize customer data from a vast amount of sources, analyze it at scale, and use it to automate common processes and assist agents during live support.
Legacy systems
Keep your current contact center infrastructure in place and protect investment by deploying AI and automation on top of the solutions you use today.
Automate compliancy processes
Do you need a turnaround for your CX?
Introducing the next generation CX solution
It's here to make you do 3 times more and do it 2 times better.
Learn more - QuandaGo for Finance
Runs on your current contact center infrastructure
Use the QuandaGo applications as stand-alone products are all together for maximum efficiency.
Conversational Analytics
Deliver fully automated agent experiences for common requests and processes using AI-powered, multichannel bots.
Accelerate the
customer experience today!
Get a demo
Let us show you how to improve efficiency
in the contact center and back office by 50% or more — while delivering better experiences for customers and agents!
